VITYMOBI SYSTEMS LIMITED ("we", "us", "our") operates the ListingInfra platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service. Please read it carefully. If you disagree with its terms, please discontinue use of the Service.
1. Information We Collect
Information you provide directly
- Account details — name, email address, phone number, and chosen plan when you sign up.
- Business information — your brokerage or firm name, brand colour, and other customisation data you enter while setting up your listing website.
- Property listings — photos, descriptions, prices, and other listing content you upload to your website.
- Communications — messages you send us via email or contact forms.
Information collected automatically
- Usage data — pages visited, features used, session duration, and referring URLs.
- Device data — browser type, operating system, screen resolution, and IP address.
- Cookies and similar technologies — see Section 6 below.
2. How We Use Your Information
We use the information we collect to:
- Provision, operate, and improve the Service.
- Set up and host your real estate listing website.
- Send transactional communications (onboarding, billing receipts, support responses).
- Send product updates and marketing messages where you have given consent (you may opt out at any time).
- Monitor for fraud, abuse, and security incidents.
- Comply with applicable legal obligations.
3. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contract performance — processing necessary to deliver the Service you have subscribed to.
- Legitimate interests — improving the Service, fraud prevention, and direct marketing to existing customers.
- Consent — where you have explicitly opted in (e.g., marketing emails).
- Legal obligation — where required by UAE or applicable international law.
4. How We Share Your Information
We do not sell your personal data. We may share it with:
- Service providers — cloud hosting, email delivery, payment processing, and analytics vendors who process data solely on our behalf under data-processing agreements.
- Professional advisers — lawyers, accountants, and auditors under obligations of confidentiality.
- Authorities — where required by law, court order, or to protect the rights, property, or safety of ListingInfra, our users, or the public.
- Business transfers — in connection with a merger, acquisition, or sale of assets, with notice provided to you.
5. Data Storage and Security
Your data is stored on servers located in the UAE and the European Economic Area. We implement industry-standard technical and organisational measures — including encryption in transit (TLS) and at rest, access controls, and regular security reviews — to protect your information. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
6. Cookies
We use the following categories of cookies:
- Strictly necessary — required for the Service to function (e.g., session authentication).
- Analytics — help us understand how visitors interact with the website (e.g., page views, traffic sources). These are only set with your consent.
You can control cookies through your browser settings. Disabling strictly necessary cookies may impair Service functionality.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. After account closure, we retain data for up to 90 days to allow for account recovery, then delete or anonymise it, unless a longer retention period is required by law.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict certain processing.
- Receive your data in a portable format.
- Withdraw consent at any time (without affecting prior processing).
To exercise any of these rights, contact us at hello@listinginfra.com. We will respond within 30 days.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Children's Privacy
The Service is not directed to individuals under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us data, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service at least 14 days before the change takes effect. Your continued use of the Service after the effective date constitutes acceptance of the revised policy.
12. Contact Us
For privacy-related questions or to exercise your rights:
VITYMOBI SYSTEMS LIMITED
Smart Station, First Floor, Incubator Building
Masdar City, Abu Dhabi, UAE
License Number — MC 13767
hello@listinginfra.com